DJI announced that a number of products have been reduced by hundreds of yuan. Many consumers on the social platform have taken screenshots of returns.

2025年12月27日 | admin | D4
Recently, official shops in DJI on Taobao, JD.COM and other platforms have announced that many products will begin to reduce their prices on October 9. Many consumers who have just bought products that are about to reduce their prices in DJI have begun to defend their rights on shopping platforms and social media, striving for a refund of the price difference. According to the information released by JD.COM platform DJI DJI Innovation JD.COM self-operated flagship store, the standard set of Osmo Pocket3 in DJI will drop directly to 700 yuan from 0: 00 on October 9 to 24: 00 on October 14, and the price will be changed from the current 3,499 yuan to 2,799 yuan.
▲ DJI Osmo Pocket3 according to the network
Searching for "DJI" on social media such as Xiaohongshu, we can find that many consumers who just bought DJI are defending their rights, and communicating online and offline to refund the difference or refund the goods. Many consumers who successfully returned goods also shared their rights protection experiences in their notes.
In Wuhan, Hubei Province, consumer Mr. Hu just got the new DJI Osmo Action4 from Tmall’s official flagship store on September 29th, and saw the news that the prices of products on several platforms were about to drop, so he communicated with customer service to see if the price could be guaranteed, but failed to get a definite answer. "The customer service didn’t respond positively, that is to say, we can guarantee the price within 7 days, but it has been 7 days since we did the activity on the 9th. I just chose seven days without reason (return) within seven days of receiving the goods, so I will send it back first. " Mr. Hu said.
▲ Communication between consumer Mr. Li and DJI sales.
Mr. Li, a consumer who just bought DJI Osmo Pocket3 on September 20th, told Red Star that he bought Pocket3 offline from an authorized experience store in Zhengzhou. Mr. Li said that although it has been more than 7 days since September 20th, there is no reason to return Pocket3 for 30 days on platforms such as JD.COM. If he bought it in JD.COM, he can still return it now. However, because he bought it offline, he can no longer protect his rights and interests through price protection.
"There is no price guarantee under the line. We also received a temporary notice saying that there will be activities in two days. If we know in advance, we will tell the customers who want to buy it not to buy it now, but to buy it later." On October 7th, when Mr. Li communicated with DJI Sales, who had previously added Enterprise WeChat, he got such a reply.
On October 7, Red Star journalists called the official customer service in DJI many times and were told, "I’m sorry, there are many inquiries about customer service at present." Then, when the Red Star journalist consulted DJI online customer service as a consumer, the online customer service replied, "Because of the different sales models of different channels, we can’t directly handle the price protection demand for you, so you need to contact the sales staff of the corresponding store, so that we can provide you with the corresponding plan more quickly. Thank you for your understanding and support."
Red Star journalist Wang Chenyuan
Editor yang jun
Audit Gao Shengxiang
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