Many 4S stores under American Express have been complained that they have delayed the delivery of new cars.

　　In December 2024, Mr. Qiu bought an Audi Q3 in Shaoxing Hongao Automobile Sales & Service Co., Ltd. (hereinafter referred to as "Shaoxing Hongao 4S Store") by way of mortgage loan, and both parties agreed to pick up the car on January 20, 2025. But until now, Mr. Qiu has not mentioned the new car.

　　"I have already paid off three car loans, but the 4S shop has been delaying the date of picking up the car. The staff said that the new car certificate was mortgaged.However, the owner’s car purchase money was taken away by the headquarters for other purposes, and the 4S shop had no money to redeem the new car certificate. "Mr. Qiu told the First Financial Reporter.

　　Shaoxing Hongao 4S Store belongs to the North.Guorong Investment Group Co., Ltd. (hereinafter referred to as "Yuntong Automobile"), the reporter noticed that many 4S stores under Yuntong Automobile, such as Beijiao, Shaanxi Yuntong Ruidi and Shaoxing Hongao, had consumer complaints about delayed delivery of new cars and unauthorized deduction of user points, involving Land Rover, Audi and other brands.

　　At present, the owners of Yuntong Auto in Hangzhou, Shaoxing and Wenzhou have established rights protection groups, with nearly 200 people, and consumers have filed lawsuits in court.

　　A number of employees of Chongqing Yuntong Shengdi, a subsidiary of Yuntong Automobile, told reporters that they were owed wages. "As early as July 2023, part of the performance salary was not paid, and then in 2024, the salary was not paid for two months, but the social security provident fund was paid normally. Because I can’t afford the waiting time, I have already gone through the resignation procedure. " An employee said. The video he provided shows that the exhibition car of Chongqing Yuntong Shengdi Store has been emptied, and only the maintenance service is reserved.

　　According to the enterprise investigation information, Chongqing Yuntong Shengdi Automobile Sales & Service Co., Ltd. currently has seven contract disputes with security service companies and construction companies, and the shareholder Chengdu Yuntong Guorong Investment Co., Ltd. was listed as the executor by the court.

　　In view of the above situation, China Business News reporter failed to contact American Express for comment by telephone or email.

　　Wang Youyin, a senior partner of Beijing Shengyun Law Firm, told reporters that consumers should first complain and report to the relevant administrative organs through formal channels when they encounter the default of selling cars by Express, and they can report problems to market supervision and management departments, consumer associations and other institutions. The second is to sue and seal up the other party’s property to protect their own rights and interests. In the course of litigation, consumers can apply to the court for seizure, freezing and other preservation measures to ensure that the judgment can be effectively enforced.

　　It is worth noting that according to official website Information of American Express Automobile, the company is mainly engaged inBrand cars, including, Bentley,, Lamborghini, Mercedes-Benz, Lincoln, Audi, BMW, Jaguar Land Rover, British finidi, etc. The number of brand stores accounts for 86% of the total number of the group. According to the china automobile dealers association report, dealers who mainly sell fuel vehicles have increased their operating pressure in the past year. In 2024, the profit ratio of automobile dealers was 39.3%, the flat ratio was 19%, and the loss ratio was 41.7%. In February this year, the inventory coefficient of high-end and imported car brand dealers was 1.85, up 58.1% from the previous month.

　　Since last year, Baolide Automobile,Luxury brand dealers have experienced business problems such as delaying the delivery of new cars. China grand auto Group’s Heilongjiang Zunrongjie Road Land Rover 4S Store issued a notice of suspension of business, saying that due to china grand auto’s transfer of 4S store funds, Jaguar Land Rover manufacturers refused to give wholesale resources, and the company did not pay wages for many months, which eventually led to the break of the capital chain and made it difficult to operate, and decided to suspend business on December 5 last year. In addition, in the second half of last year, BMW 4S stores in Beijing, Fuzhou and Xiamen were exposed and closed, and the delivery of new cars was delayed. BMW Group announced that it had cancelled its contract with G.A. Group, a Singapore automobile dealer group affiliated to the 4S store, and cancelled its authorization.

　　Lang Xuehong, Deputy Secretary-General of china automobile dealers association, said that the competition in the automobile market has become more and more fierce, and manufacturers and dealers have adopted the strategy of "exchanging price for quantity" and spared no effort to compete for market share, resulting in the situation of no increase in revenue and no increase in profit, and the price inversion of most brands has intensified. In 2024, 60.4% of car dealers’ prices were upside down by more than 15%. The serious price inversion has swallowed up the liquidity of dealers, and the tight liquidity has become a difficulty for automobile dealers.